Assurance Governance, Privacy, and Policies

Our ESG auditing and assurance activities are governed by formal policies that support independence, impartiality, ethical conduct, and professional quality.

These policies define the principles, controls, and responsibilities that underpin our assurance work and are designed to align with internationally recognized assurance standards and regulatory expectations. They support consistent decision-making, the management of conflicts of interest, and the protection of confidential information.

By maintaining clear and transparent governance arrangements, we aim to provide assurance services that are credible, objective, and suitable for use by management, regulators, and other stakeholders who rely on ESG information.

Artificial Intelligence (AI) Responsible Use

This policy guides ethical, transparent, and risk-aware use of AI in audit work to support quality, accountability, and professional judgment.

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Complaints & Appeals

This policy outlines how we receive, review, and resolve complaints and appeals fairly, independently, and transparently, supporting confidence in our assurance work.

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Health & Safety

This policy outlines how we protect the health and safety of our people and stakeholders during assurance work, including travel, industrial site work, and community engagement.

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Quality

This policy establishes the framework governing independent ESG assurance, ensuring client satisfaction, professional integrity, stakeholder confidence, and continual improvement.

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Code of Ethics & Professional Conduct

This policy defines ethical principles and professional standards that safeguard independence, integrity, and quality in all our assurance activities and stakeholder interactions.

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Confidentiality & Data Protection

This policy establishes how Just Matter protects confidential and personal information across assurance activities, information systems, and client environments.

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Independence & Impartiality

This policy establishes how we safeguard independence and impartiality to ensure objective, credible, and trustworthy assurance conclusions across all engagements.

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Sustainability

This policy sets out how we manage environmental and social impacts and uses credible ESG assurance to promote responsible practices, transparency, and continual improvement.

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